Clik here to view.
Windows 8 and the Tablet – Getting Stuff Done
Do you have a tablet? Do you like it? I know for me, I can sit on a comfortable sofa, browse the internet, play games, watch video, look at pictures, and basically “consume” information and content....
View ArticleClik here to view.
Using LEGOs to help explain xRM and the Microsoft Dynamics CRM Platform
Microsoft provides the rich foundation, the various interconnecting blocks, and the many special pieces to easily extend Microsoft Dynamics CRM. Using Microsoft Dynamics CRM as a platform and...
View ArticleClik here to view.
Top 4 Recent Microsoft Videos Worth Viewing
It would seem that Microsoft has started providing a lot more videos to share. There are many to see. From their corporate YouTube channel (youtube.com/Microsoft) to videos specific to my favorite...
View ArticleClik here to view.
Discussing xRM, Legos, Restaurants on Rothman Tech-Tips
I was recently the Tech-Tip guest on Rothman Tech-Tips (video blog). The host was Matthew Rothman. Matt helps educate clients regarding technology. He “connects the dots” for the everyday person on...
View ArticleClik here to view.
Breaking down CRM options for Associations
The Pros and Cons of moving to CRM at your Association Lots of talk about CRM these days – more so than ever it seems. How can associations leverage CRM? Where does an association start? What are the...
View ArticleClik here to view.
CRM Confusion: The Double Definition of CRM
The acronym CRM is increasingly becoming a household name or at the very least a well-known business term. But what exactly is CRM these days? To most, CRM has the fairly straight-forward definition it...
View ArticleClik here to view.
Math Gone Social
Many seem to enjoy an occasional online brain teaser and there seems to be an increasing number of these little math challenges being shared across social platforms. With all the sharing and...
View ArticleClik here to view.
The “Our CRM Stinks” user proclamation and the top 3 ways to avoid a stinky CRM
“Our CRM Stinks” – have you ever heard those words from a CRM user? This post is about stinky CRM – the kind of CRM (customer relationship management) that users find offensive and therefore avoid...
View ArticleClik here to view.
Leveraging CRM Data for Membership Growth Strategies
Digging into your membership engagement data in Microsoft Dynamics CRM to uncover growth opportunities If you are familiar with the association world, then you know that there really is an association...
View ArticleClik here to view.
How can an association use CRM with a self-service portal?
Microsoft Dynamics CRM and the Customer Portal In recent years, organizations (in particular associations) have discovered the power of customer relationship management (CRM) platforms. Most...
View Article
